Sep 1, 2020
In The Capitalist's Dilemma, Clayton Christensen and Derek van Bever highlighted a persistent temptation for companies to increase profitability by driving down costs through "efficiency innovations." For many companies awash in capital, this increased profitability came at the expense of hundreds or thousands of jobs and often ignored the sources of long-term, sustainable growth: what Clay and Derek termed market-creating innovations. The trillion dollar exception to this rule is Amazon.
Today, we are thrilled to bring you a conversation with Andy Jassy, HBS Class of 1997 and CEO of Amazon Web Services, including a wide-ranging discussion of Amazon's solutions to the Capitalist's Dilemma. Hosted by Derek van Bever, Andy tells the origin story of AWS, discusses the process of innovation at Amazon, and presents a graduate-level seminar on how to apply Clay's theories to drive innovation and growth. This is a not-to-be-missed conversation!